Troubleshooting Tip Of The Day

Detect and Repair is gone from the Office 2007 and has been replaced with Microsoft Office Diagnostics. It is a series of diagnostic tests that can help discover why a computer is crashing (closing abnormally). The diagnostic tests can solve some problems directly and might identify ways that you can solve other problems.

I know, because I was working on a Vista system and wondering why it was behaving badly, crashing and acting crazy. After looking at the event viewer I was unable to identify what was wrong and why all the errors.

Low and behold, when I ran the diagnostic in WORD, it indicated bad RAM. After using I was able to identify the bad stick.

Now it’s back to as normal as Vista gets.

Here is how to access and run the Office Diagnostic:

  • Click the Microsoft Office ButtonButton image, and then click Access   Options, Excel Options, PowerPoint Options, or Word Options.
  • Click Resources.
  • Click Diagnose, click Continue, and then click Start Diagnostics.
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