User Support Editorial Report – February 2011

Latest Technology

Super Memory Breakthrough:
In the future, a single portable device might be able to hold as much memory as today’s business-class servers and run on a single battery charge for weeks at a time.

IBM says they have made a significant leap forward in the viability of “Racetrack memory,” a new technology design which has the potential to exponentially increase computing power. Read on…

Tip & Tricks

Fix It Solution Center
Defragging: Why, How and Whether
Office 2010 – 5 Minute Makeovers
Panoramic Photos with any Camera
How to Delete Programs You No Longer Need



Bonus Tip of the Month

How to Tell Whether a Microsoft Security-Related E-mail Message is Genuine:
Microsoft sends e-mail messages to subscribers of our security e-mail notification services when we release information about a security software update or security incident.

Unfortunately, malicious individuals can and have sent fake e-mail notifications that appear to be from Microsoft, a tactic known as spoofing. Some of these messages lure recipients to Web sites to download malicious code, while others include a file attachment that contains a virus. Read on…


Computer Safety

GetNetWise is a public service brought to you by Internet industry corporations and public interest organizations to help ensure that Internet users have safe, constructive, and educational or entertaining online experiences. The GetNetWise coalition wants Internet users to be just “one click away” from the resources they need to make informed decisions about their and their family’s use of the Internet. Read on…

Quick Links…


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