“Internet Explorer Cannot Display the Webpage”

We’ve all seen this error message:

“Internet Explorer cannot display the webpage”

Usually it is because you don’t have an internet connection, the website doesn’t exist or you have/had a virus that checked the box to use a proxy server. (Tools, Internet Options, Connection Tab, LAN settings, uncheck the proxy server)

Well, here’s another reason why you might get that error message. When you use Windows Internet Explorer 8 or Windows Internet Explorer 7 to access a Web site, you may receive this error message when you access a Web site that uses both IPv4 and IPv6 as the Internet Protocol version.

Thought I would give you all a heads up and post it, since the internet is running out of IPv4 addresses,  and IPv6 is being implemented. And, if Microsoft has issued a “fix” for this issue already, well, I’m guessing we’ll be seeing it hit the field shortly.

You can use the FIX IT Solution:

Fix This Problem
Microsoft Fix it 50672

Or Let Me Fix It Myself:

To resolve this problem, add the following registry key to the registry to adjust the number of connection attempts made by Internet Explorer.

Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

How to back up and restore the registry in Windows (http://support.microsoft.com/kb/3227566/)

Note: Modifying these values affects the connection attempts made by all applications that use WinInet.dll.

1. Click Start, and type regedit in the Search Programs and files text box.

2. If you are prompted by a User Account Control (UAC) dialog box, click Yes.

3. In the left pane of the Registry Editor window, navigate to either of the following registry keys:

For x86-based computers:

To change the machine-wide connection attempts:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings

To change the user-specific connection attempts:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings

For x64-based computers:

To change the machine-wide connection attempts for Internet Explorer 32-bit:

HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Internet Settings

To change the user-specific connection attempts for Internet Explorer 32-bit:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings

To change the machine-wide connection attempts for Internet Explorer 64-bit:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings

To change the user-specific connection attempts for Internet Explorer 64-bit:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings

4. Right click on the Internet Settings key, point to New and then click DWORD (32-bit) Value.

5. In the New Value box, type ConnectRetries, and then press ENTER.

6. Click on ConnectRetries, and then click Modify.

7. Click Decimal in the Base area. In the Value data box, type 10, and then click OK.

Note: Setting 10 may not take effect depending on the network environment you use. If this is the case, increase the value until the error is eliminated.

8. On the File menu, click Exit to exit Registry Editor.

9. To apply the change, restart Internet Explorer.

via Microsoft – “Internet Explorer cannot display the webpage

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