User Support Editorial Report – October 2013

Latest Technology

Wall Sized Displays:

Adapting conventional printing technology, researchers have developed a way to rapidly and inexpensively make uniform arrays of high-performing transistors out of carbon nanotubes on flexible plastic sheets. The process could eventually lead to a tool for manufacturing large-area, low-power sensor arrays and displays. Read on


Tips & Tricks


65 Best Free Software 2013
How to Find a Long-Lost Web Site
How to Get Rid of Bloatware on Your Phone or PC
How to View Your Google Calendars in Outlook 2013
How to Send Text Messages to Verizon Customers from Your PC


Computer Safety


What is a Phishing Attack?:

A phishing attack is a specific form of cyber crime. The criminal creates an almost 100 percent perfect replica of a chosen financial institution’s website, then attempts to trick the user in to disclosing their personal details – username, password, PIN etc – via a form on the fake website, allowing the criminal to use the details to obtain money.

Phishers use various techniques to trick users in to accessing the fake website, such as sending emails that pretend to be from a bank. These emails often use legitimate logos, a good business style and often spoof the header of the email to make it look like it came from a legitimate bank. In general, these letters inform recipients that the bank has changed its IT infrastructure and asks all customers to re-confirm their user information. When the recipient clicks on the link in the email, they are directed to the fake website, where they are prompted to divulge their personal information. Read on

Bonus Tip of the Month:

How to Boot into Safe Mode in Windows 7:

Safe Mode is for those situations in which you cannot boot your Windows 7 normally because of software issues. In order to do this, you basically hold down your F8 key while your computer is starting up, immediately after turning it on. Some systems may get a stuck key error for doing this, for those cases simply tap the F8 key rapidly instead of holding it down.

This will bring up the Advanced Boot Options window, in which you are able to choose to boot in Safe Mode, Safe Mode with Networking, and Safe Mode with Command Prompt among several other options. Use the arrow keys to select one of these and hit Enter.

Now you can uninstall that software you just downloaded, or with Networking support you can update drivers. If you system is really having issues, use Last Known Good Configuration instead of Safe Mode. Read on

User Support Editorial Report – August 2013

One Response to “User Support Editorial Report – October 2013”

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