User Support Editorial Report – January 2015

Latest Technology

Quantum Credit Cards:

In a report issued last month, a team of scientists from the Netherlands is proposing a security system for credit cards and passports that would leverage the power of quantum physics. Dubbed quantum-secure authentication (QSA), the technology uses a strip of nanoparticles on the card that would be virtually impossible to hack. Read on…                               

Tips & Tricks

tipBot

Best Free Panorama Software
How to Resize Icons in Windows 8.1
Backing up the Outlook Address Book
Rename Email Accounts and Mailbox Folders
How to Manage Attachments in Outlook 2013

 Computer Safety

Make Your Entire Internet Life More Secure in One Day:

From chat encryption to secure backups, time to find the easiest ways to make your online life secure without causing too much inconvenience..  Read on

 

 

Bonus Video of the Month

User Support Editorial Report – July 2014

User Support Editorial Report – July 2014

Latest Technology

Google Invents Smart Contact Lens with Built-in Camera:

google-smart-contact-lens-glucose-sensor-640x353Google has invented a new smart contact lens with an integrated camera. The camera would be very small and sit near the edge of the contact lens so that it doesn’t obscure your vision. This new smart contact lens would have a tiny CMOS camera sensor just below your pupil, control circuit, and some method of receiving power wirelessly. Read on

                                  

Tips & Tricks

tipBot

How to Create Shortcuts in Windows 7 & Windows 8.1
How to Easily Send Emails from the Windows Task Scheduler
How to Merge Duplicate Contacts in MS Outlook 2007/2010/2013
How to Force SkyDrive to Store Your Files on the Hard Drive in Windows 8.1
How to Sync Mail, Calendar, Contacts and Tasks in Outlook with a Smartphone or Tablet

Computer Safety

Top 10 Cyber Security Tips:

If you run a business and have valuable customer data to protect or even if you just enjoy visiting sites online and shopping at eCommerce hubs and want to keep your personal information safe, you may worry about hacker attacks. But there are steps you can take to reduce the risk. Here are 10 ways to keep your personal or business information safer. Read on

 

Bonus Video of the Month

User Support Editorial Report – February 2013

User Support Editorial Report – February 2014

Latest Technology

Solar Cells on Your Smartphone:

SunPartner Technologies hopes to finally bring to the consumer market its Wysips Crystal technology, which overlays “invisible” solar cells onto the smartphone display. The company claims that Wysips, which stands for “What You See Is Photovoltaic Surface,” can capture energy from any light source, natural and artificial, indoor and outdoor, and convert it at a rate of 15 to 20 percent efficiency. This translates to an additional 1o minutes of talk time for every hour the cells are exposed to light. And the kicker is that the company assures everyone that human eyes won’t even notice the thin layer of solar cells that’s embedded into the touchscreen.

                                  

Tips & Tricks

tipBot

Personalize Your Windows 8.1 PC
Where is My Outlook PST File Located?
How to Default Applications in Windows 8.1
How to Use the Signature Editor in Outlook 2013
How to Choose Wired over Wireless Connection on Your Laptop

Computer Safety

Avoiding a Social Engineering and Phishing Attacks:

In a social engineering attack, an attacker uses human interaction (social skills) to obtain or compromise information about an organization or its computer systems. An attacker may seem unassuming and respectable, possibly claiming to be a new employee, repair person, or researcher and even offering credentials to support that identity.  Read on

Bonus Video of the Month

User Support Editorial Report – October 2013

User Support Editorial Report – October 2013

Latest Technology

Wall Sized Displays:

Adapting conventional printing technology, researchers have developed a way to rapidly and inexpensively make uniform arrays of high-performing transistors out of carbon nanotubes on flexible plastic sheets. The process could eventually lead to a tool for manufacturing large-area, low-power sensor arrays and displays. Read on

                                  

Tips & Tricks

tipBot

65 Best Free Software 2013
How to Find a Long-Lost Web Site
How to Get Rid of Bloatware on Your Phone or PC
How to View Your Google Calendars in Outlook 2013
How to Send Text Messages to Verizon Customers from Your PC


 

Computer Safety

detected

What is a Phishing Attack?:

A phishing attack is a specific form of cyber crime. The criminal creates an almost 100 percent perfect replica of a chosen financial institution’s website, then attempts to trick the user in to disclosing their personal details – username, password, PIN etc – via a form on the fake website, allowing the criminal to use the details to obtain money.

Phishers use various techniques to trick users in to accessing the fake website, such as sending emails that pretend to be from a bank. These emails often use legitimate logos, a good business style and often spoof the header of the email to make it look like it came from a legitimate bank. In general, these letters inform recipients that the bank has changed its IT infrastructure and asks all customers to re-confirm their user information. When the recipient clicks on the link in the email, they are directed to the fake website, where they are prompted to divulge their personal information. Read on

Bonus Tip of the Month:

How to Boot into Safe Mode in Windows 7:

Safe Mode is for those situations in which you cannot boot your Windows 7 normally because of software issues. In order to do this, you basically hold down your F8 key while your computer is starting up, immediately after turning it on. Some systems may get a stuck key error for doing this, for those cases simply tap the F8 key rapidly instead of holding it down.

This will bring up the Advanced Boot Options window, in which you are able to choose to boot in Safe Mode, Safe Mode with Networking, and Safe Mode with Command Prompt among several other options. Use the arrow keys to select one of these and hit Enter.

Now you can uninstall that software you just downloaded, or with Networking support you can update drivers. If you system is really having issues, use Last Known Good Configuration instead of Safe Mode. Read on

User Support Editorial Report – August 2013

User Support Editorial Report – August 2013

Latest Technology

Clear Screen Cover that Charges Devices:

A startup called Ubiquitous Energy has been showing prototypes of a translucent film that charges devices with solar energy. The idea is that in the future, the film could be built into device screens, passively juicing your Nexus 7 anytime you read by a sunny window or in the park. It could even keep devices charged during trips to countries for which you don’t have the right plugs. Read on

                                  

Tips & Tricks

tipBot

Cool Down an Overheated Laptop
Google Cloud Print – A Complete Guide
How to Launch Word 2013 with Blank Document
Password Protect Start-up of an Outlook Mail Profile
Windows 8.1 Basics: Properly Close Down Modern Apps

 

Computer Safety

detected

What is Catfishing?

Catfishing is a kind of social engineering. It’s similar to messages that claim that your computer has a virus, that you’ve won a lottery, or that you can earn money for little or no effort on your part. All of these scams are designed to “hook” you with fear, vanity, and too-good-to-be-true offers. The cybercriminal in a catfishing scam might post fake pictures or send encouraging messages to entice you into a relationship, but the goal is the same as in other scams: The scammer wants to steal your personal information, your money, or both. Read on

Bonus Tip of the Month:

Outlook 2013 has some cool new features: Attachment reminder, IMAP improvements, People HUB and Weather bar. It is definitely an upgrade from Outlook 2010 and is worth a look see.

If you want to give Office 2013 a try yourself, you can sign up for a free 1 month trial for Office 365 Home Premium or a 60 day trial of Microsoft Office Professional Plus 2013.

Here are a few questions and tips for Outlook 2013.

User Support Editorial Report – May 2013

User Support Editorial Report – May 2013

Latest Technology

Bionic Eye System:

Previously blind patients who receive the recently FDA-approved Argus II bionic eye system will regain some degree of functional sight. The retinal implant technology, developed and distributed by Second Sight, can improve quality of life for patients who have lost functional vision due to retinitis pigmentosa, a disease that causes retinal cells to die. Read on

                                  

Tips & Tricks

tipBot

Office 2013 Quick Start Guides
How to Download Without Installing Malware
10 Tips to Help Improve Your Wireless Network
Reduce Picture Attachment Size in Outlook 2007-2013
Need to Charge Your Phone Fast? Switch to Airplane Mode


 

Computer Safety

detected

What’s the Difference Between a Virus, a Trojan, a Worm, and a Rootkit?:

Do you know the difference between spyware, malware, virus, trojan horse, computer worm, rootkit, etc, etc? Here is a well written article that explains the difference. With so many types of threats out there, it’s hard to keep track of all the terms. Read on

Bonus Tip of the Month:

Did you buy a Windows 8 computer? Are you going to buy Windows 8? When you do, here is the recently released  Windows 8 End User Training Brochure. This brochure will show you how to get around, navigate, manage apps, and personalize in Windows 8. (Just saying, where’s this training brochure been for the past 7 months?)

The next thing you have to do is snag Iobits Start Menu button. I have used a couple of different Start Menu buttons on Windows 8, and yes, there are quite a few out there. Some you pay for, but this free download works nicely. We like FREE.

Just be sure to go into the settings and uncheck Deactivate Metro Hot Corners. If you get switched over to the Metro screen without hot corners, its rather confusing to get back to the desktop.

Here’s the Start Menu button setup guide. Have fun with Windows 8!

User Support Editorial Report – March 2013

User Support Editorial Report – March 2013

Latest Technology

Rubbery Battery:

In the future, stretchy batteries such as these could help power solar-energy generating clothes, tattoos that monitor your vital signs, robot skin that’s sensitive to touch and other futuristic, flexible devices. Read on

                                  

Tips & Tricks

tipBot

The Best Adventure Games on Android
Which Outlook Add-ins Do I Really Need?
Let Outlook Read Email to You in Windows 7
Should You Use More Than One Antivirus Program?
Before You Give Away Your Kindle Fire – Factory Data Reset


Computer Safety

Everyday JAVA and FLASH Updates:

You say to yourself, “I just updated JAVA and/or ADOBE FLASH yesterday when it popped up…didn’t I? They couldn’t possibly want me to update it again this week”?

Yes, yes they do want you to keep updating it. Those updates are a necessary process to keep your computing safe.

You can disable JAVA and get rid of that annoyance; however, one day you may actually need it for a specific website.

Adobe Flash Player is the most common software program for viewing animations and movies within a web browser. It is installed as an add-on or extension into the web browser and is one of the core Windows programs that you should keep updated.

Here is the links to update your computer’s JAVA and ADOBE FLASH  today.

Bonus Video of the Month

MYO – Armband Gesture Control:

The MYO armband lets you use the electrical activity in your muscles to wirelessly control your computer, phone, and other favorite digital technologies.

Using groundbreaking technology, MYO is able to measure electrical activity in your muscles instantly. The result is a seamless way to interact with computers, and a truly magical sense of control. Pre-order for $149.

User Support Editorial Report – January 2013

User Support Editorial Report – January 2013

Latest Technology

Injectable Sponges:

Bioengineers at Harvard have developed a gel-based sponge that can be molded to any shape, loaded with drugs or stem cells, compressed to a fraction of its size, and delivered via injection. Once inside the body, it pops back to its original shape and gradually releases its cargo, before safely degrading. Read on

                                  

Tips & Tricks

tipBot

What is Google Takeout?
Learn Common PC Hardware Terms
Clean Up Your Web Mail Address Book
Create Your Own Google Chrome Theme
Best Products of 2012: Home Technology
Use Snipping Tool to Capture Screen Shots


Computer Safety

How To Prevent Infections on Your Computer:

While there is no method that can 100% guarantee that your computer will be not be infected with malware, there are a number of steps that you can take to lessen the probability of this happening.

• Clean out TEMP files
• Check and stop unnecessary Startup items regularly
• Enable a firewall on your computer.
• Get the latest computer updates for ALL your installed software.
• Use up-to-date antivirus software. Run a manual scan monthly.
• Use caution when opening attachments and accepting file transfers.
• Use caution when clicking on links to webpages.
• Avoid downloading pirated software.
• Protect yourself against social engineering attacks.
• Limit user privileges on the computer.
• Use strong passwords.

For more information: Visit Guidance and Advice Read on

Bonus Video of the Month

A Day Made of Glass 2:

Corning’s expanded vision for the future of glass technologies. This video continues the story of how highly engineered glass, with companion technologies, will help shape our world.

User Support Editorial Report – November 2012

User Support Editorial Report – November 2012

Latest Technology

Graphene, The Wonder Material:

Graphene is a “wonder material” 100 times stronger than steel and is so thin that a single ounce of it could cover 28 football fields. Once scientists figure out how to make large batches of graphene economically, it could ”radically advance technologies ranging from transistors to touch screens to solar cells to bionic implants.”. Read on

                                  

Tips & Tricks

tipBot

Share a Google Calendar
Scan a QR Code on your PC
Disappear from the Internet Forever
Find the GAMES Folder in Windows 7
Make Your Smartphone Ringtones Useful
See Your Passwords Hidden Under the Asterisks
Replace Outlook’s Boring Emoticons with Fancy New Ones

Computer Safety

What is Ransomware?

Ransomware is a kind of malware (malicious software) that criminals install on your computer without your consent. Ransomware gives criminals the ability to lock your computer from a remote location.

You may get a pop-up window with a warning that says that your computer is locked and claims that you will not be able to access it unless you pay. (Symantec video)

The attack usually occurs through a Web exploit or a so-called drive-by download, where the user is redirected to a Website that attempts to install malware on their system. Most often, the attack happens without any indications to the user that their computer has been compromised.

Keep your PC updated with the latest system and security software. Be sure to update JAVA, FLASH, Acrobat PDF Reader (or use Foxit Reader)

Read on

Bonus Video of the Month

LEGO – Great Ball Contraption:

A 100-foot long machine made from Legos that moves 500 hundred little balls around through various mechanisms. It’s one of those things that once you see it start, you stick with it just to see what the balls are going to do next. (It’s a geek thing)

User Support Editorial Report – September 2012

User Support Editorial Report – September 2012

Latest Technology

A Phone Good to 2027 on One Charge:

SpareOne emergency phone from Xpal Power, which uses a standard AA lithium battery, claims a standby time of up to 15 years. Read on

                                  

Tips & Tricks

tipBot

Speed Up Your PC
Difference Between HTTP and HTTPS
Guides for Office 2010 and Windows 7
2 Cool Sites for Gadgets & Electronics Manuals
Setup an iTunes Library on an External Hard Drive
Master EXCEL Skills with This Video Training Series
How-To Cut and Paste without Messing Up Formatting

Computer Safety

How-To Prevent Spyware:

Spyware and other unwanted software can:

  • Invade your privacy
  • Bombard you with pop-up windows
  • Slow down your computer
  • Make your computer crash

Here are several ways you can help protect your computer against spyware and other unwanted software.

Read on

Bonus Video of the Month

Telepresence Robot:

Double Robotics, a Mountain View-based company, has invented a new type of telepresence robot that is half robot, half iPad.

The Double, as the company calls it, looks like an ultra-simple robot that can navigate a far-off place through two iPads. One acts as the robot’s eyes and ears, and the other controls it through an iPad application.

User Support Editorial Report – July 2012