Windows 7 | Software Recovery

windows7recoveryMicrosoft has recently launched a new website that enables you to recover and install Microsoft Windows 7 purchased through a retailer.

This site will help you accomplish the following:

  • Create a Windows 7 DVD for installation on a new hard drive
  • Create a backup Windows 7 DVD
  • Create a bootable USB drive with a copy of Windows 7

Make sure you have a reliable internet connection and sufficient data storage available. You also need a valid Windows 7 product key to start the process.

Head on over to Microsoft Software Recovery if you need to recover your Windows 7 product or create a backup for later.



User Support Editorial Report – January 2015

Latest Technology

Quantum Credit Cards:

In a report issued last month, a team of scientists from the Netherlands is proposing a security system for credit cards and passports that would leverage the power of quantum physics. Dubbed quantum-secure authentication (QSA), the technology uses a strip of nanoparticles on the card that would be virtually impossible to hack. Read on…                               

Tips & Tricks


Best Free Panorama Software
How to Resize Icons in Windows 8.1
Backing up the Outlook Address Book
Rename Email Accounts and Mailbox Folders
How to Manage Attachments in Outlook 2013

 Computer Safety

Make Your Entire Internet Life More Secure in One Day:

From chat encryption to secure backups, time to find the easiest ways to make your online life secure without causing too much inconvenience..  Read on



Bonus Video of the Month

User Support Editorial Report – July 2014

Windows 8.1 ISO’s

If you want to install or reinstall Windows 8.1 and don’t have installation media, you can get the step by step from Windows support page. You’ll need to use a PC with a reliable Internet connection and either save the installation files to a USB flash drive or burn an ISO file to a DVD.

You will need to create the media disk and then save it or burn the ISO to a flash drive or DVD.


Oh, and it’s FREE! (Of course. you will need a valid Windows 8.1 license key to use your ISO)


CDBurnerXP | Geek Tool of the Day

Time to update your CD burning software. CDBurnerXP is a free application to burn CDs and DVDs, including Blu-Ray and HD-DVDs. It also includes the feature to burn and create ISOs.

And it also comes in a “portable” version!

Oh, and it’s FREE!

User Support Editorial Report – July 2014

Latest Technology

Google Invents Smart Contact Lens with Built-in Camera:

google-smart-contact-lens-glucose-sensor-640x353Google has invented a new smart contact lens with an integrated camera. The camera would be very small and sit near the edge of the contact lens so that it doesn’t obscure your vision. This new smart contact lens would have a tiny CMOS camera sensor just below your pupil, control circuit, and some method of receiving power wirelessly. Read on


Tips & Tricks


How to Create Shortcuts in Windows 7 & Windows 8.1
How to Easily Send Emails from the Windows Task Scheduler
How to Merge Duplicate Contacts in MS Outlook 2007/2010/2013
How to Force SkyDrive to Store Your Files on the Hard Drive in Windows 8.1
How to Sync Mail, Calendar, Contacts and Tasks in Outlook with a Smartphone or Tablet

Computer Safety

Top 10 Cyber Security Tips:

If you run a business and have valuable customer data to protect or even if you just enjoy visiting sites online and shopping at eCommerce hubs and want to keep your personal information safe, you may worry about hacker attacks. But there are steps you can take to reduce the risk. Here are 10 ways to keep your personal or business information safer. Read on


Bonus Video of the Month

User Support Editorial Report – February 2013

Office 2013 QuickStart Guides

Dell Backup and Recovery Media Request Form

Have you bought a new DELL laptop or PC lately? Notice that you didn’t get any CD’s with it? And you aren’t sure what to do with the annoying DELL Backup and Recovery software pop ups?

If you haven’t run the DELL Backup and Recovery software to create re-install disks (rescue disks) for your computer, I suggest you do. I recently had a 3 month old Windows 8.1 PC corrupt out and the only option was to re-install the OS.

Of course, there was no rescue disks for that wayward system, but I did find this option. All you need is the Service Tag number and a system still under warranty. (Typically less than a year old)

Click on this link and follow the steps to order your recovery media.


(Received the install CD the next day and fixed the system)