User Support Editorial Report – February 2011

Latest Technology

Super Memory Breakthrough:
In the future, a single portable device might be able to hold as much memory as today’s business-class servers and run on a single battery charge for weeks at a time.

IBM says they have made a significant leap forward in the viability of “Racetrack memory,” a new technology design which has the potential to exponentially increase computing power. Read on…

Tip & Tricks

Fix It Solution Center
Defragging: Why, How and Whether
Office 2010 – 5 Minute Makeovers
Panoramic Photos with any Camera
How to Delete Programs You No Longer Need



Bonus Tip of the Month

How to Tell Whether a Microsoft Security-Related E-mail Message is Genuine:
Microsoft sends e-mail messages to subscribers of our security e-mail notification services when we release information about a security software update or security incident.

Unfortunately, malicious individuals can and have sent fake e-mail notifications that appear to be from Microsoft, a tactic known as spoofing. Some of these messages lure recipients to Web sites to download malicious code, while others include a file attachment that contains a virus. Read on…


Computer Safety

GetNetWise is a public service brought to you by Internet industry corporations and public interest organizations to help ensure that Internet users have safe, constructive, and educational or entertaining online experiences. The GetNetWise coalition wants Internet users to be just “one click away” from the resources they need to make informed decisions about their and their family’s use of the Internet. Read on…

Quick Links…

What Phone Will I Buy?

Just got off the phone with Batman. He asked if I was still committed to buying the HTC 7 Pro phone, if and when it comes to Verizon.

He has the Droid Incredible and it works perfectly for his smartphone needs. (although he did have issues upgrading to 2.2) He likes the fact he can “root it” and install whatever firmware he wants.

It won’t be for another 4-6 months before I upgrade and we discussed what options there are or might be:

  1. Research In Motion (Blackberry) will soon introduce software that would effectively give users two phones in one. The Blackberry BOLD is an option, however the small screen and keyboard doesn’t rock my world.
  2. The iPhone from Verizon is days away from hitting the market. Sales begin February 10th with pre-orders starting February 3rd. Yea, ummm…. an iPhone is nice for users, not for IT Pros. And any new device on the market has issues. (iPhone 3G issues)
  3. There are plenty of Android phones out there, I’m just not a DROID user. The HTC ThunderBolt, soon to be available on Verizon, is worth a second look though…
  4. Windows 7 phones aren’t even on the CDMA network yet, however a soon to be released update will alleviate this and other issues.  And what other phones will be offered.  HTC 7 Pro is rumored to be available soon, but what else?
  5. And what about 4G? Regardless of what OS is on the phone, what about the hardware? Should I wait for the beefy phone and be happy with that?

So, with that said I came to the conclusion that I’ll start looking at more than just Windows 7 phones and/or as Batman said, “wait for the perfect phone that has hardware and software specs you want.”

Cupcake Bandages, Finger Monsters and Cat Butt Gum

Check out Perpetual Kid if you could use some bandages with a bit of flair, or remember these useless but fun for a minute finger monsters? How about 8 peppermint pieces of “Kiss My Ass” attitude Cat Butt Gum?

Think I need to order me up some of this…

Windows Live Update

Just got an email from Windows Live advising me to update my Messenger. Sure, I downloaded and checked it out when it first rolled out, but went back to the 2009 version. If I won’t be able to use it without the upgrade I might as well check out Live Mail, Photo Gallery & Movie Maker, Writer and Live Mesh. It’s not that I am not familiar or never used these programs it’s just that I don’t much. But I’ll check it out…

Dear Messenger User,

We have just released a new version of Messenger which includes important security updates to help keep you and your friends safe while you chat online. All Messenger users will be required to have the latest version to continue using the service.

More information is available here

The Messenger Team

Verizon = iPhone

It’s all the news right now, from the Wall Street Journal, to the New York Times, Reuters and I’m sure there is more.

Seems that on Friday afternoon, Verizon invited reporters to a news conference this coming Tuesday morning at the Lincoln Center in Manhattan.

So everyone speculates that Verizon Wireless plans to announce on that day about selling Apple’s iPhone 4 by the end of this month. Oh and a secret source with direct knowledge of the plan confirms it.

Yea, ok, maybe huh?

User Support Editorial Report – January 2011

Latest Technology

Light Peak Overview
Light Peak is a new high-speed optical cable technology designed to connect your electronic devices to each other. Light Peak delivers high bandwidth starting at 10Gb/s with the potential ability to scale to 100Gb/s over the next decade. At 10Gb/s, you could transfer a full-length Blu-Ray movie in less than 30 seconds. Read on…

Tip & Tricks

How To Make Your Own Web TV Show
Adding Bluetooth Devices in Windows 7
Lifehacker’s Complete Guide to Windows 7
Microsoft Answers – Real People, Real Answers
Free Online Video Training for Outlook 2010
Complete List of iPad Tips, Tricks, and Tutorials

Bonus Tip of the Month

Could Malware Render Your PC Unbootable?
The perpetrators want to use your computer to send out spam, take part in distributed denial-of-service (DDoS) attacks, practice extortion, and infect other computers. And as long as they secretly control your PC, they might as well steal your passwords and credit card numbers, too.

If your PC can’t boot, it’s useless to them. Therefore, no one writes malware that intentionally causes a catastrophic failure. Read on

In the past, viruses and computer threats were created simply for the sake of it. Sometimes these threats would wipe your hard drive clean—just to let you know you’d been owned. This is not the case anymore; nowadays most of the threats we see are profit-oriented and try to keep a very low profile so that they aren’t easily detectable by security software. Read on

Computer Safety

Gadgets Bring New Opportunities for Hackers
Security experts have long warned that the arrival of Internet TVs, smartphones and other popular Web-ready gadgets will usher in a new era of threats by presenting easy targets for hackers. Read on…

Quick Links…


My Best Posts for 2010

Wounded Inflatables

Every year I figure that the holidays bring a little bit more peace and joy to the world, if not just for a few more minutes than we typically see throughout the year. Goodwill, giving, and the holiday spirit.

But when you click on the story link below, you’ll know that the dastardly gremlins are out there and they continue to rampage with total disregard of our simple pleasures and treasured moments.

Have they no shame?

Thanks go to Carol for putting this together with me years ago!

Welcome to ibannieb Tech Support’s BLOG

I will keep you posted on the newest technology, tips & tricks, computer safety and pretty much anything else I find interesting.

My Newsletters

It has been 4 years that I have been knocking out a monthly newsletter. Wow! That’s dedicated huh? Just in case you haven’t signed up, here it is! Read on